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Privacy Policy

Your privacy is important to us and we take care to ensure that any information we collect is protected and only used for legitimate business purposes. We only collect information about you if we have a reason to do so – for example, to communicate with you, or to make our website better. The information below gives details on the information we gather and how it is processed.

Visitors to our website

When someone visits our website we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.


We use a third party provider, MailChimp, to deliver news and updates via email. We gather statistics around email opening and clicks using industry standard technologies including clear gifs to help us monitor and report on the effectiveness of our marketing and help us improve it. We will only send marketing by email to those people who have subscribed to our mailing list. We do not share this data with any other parties. All of our emails include a link to allow recipients to unsubscribe and you can do this at any time. See Mailchimp’s privacy notice.


We use a standard WordPress service to collect anonymous information about users’ activity on the site, for example the number of users viewing pages on the site, to monitor and report on the effectiveness of the site and help us improve it. WordPress requires visitors that want to post a comment to enter a name and email address. For more information about how WordPress processes data, please see Automattic’s privacy notice.

Use of cookies

Cookies are small text files that are stored on your computer when you visit a website. They are mainly used as a way of improving the website functionalities or to provide more advanced statistical data. You can read more about how we use cookies on the Jetpack Cookies page.

If you have any questions about the data we collect and how it is used, please email us: or you can write us at our head office: Finchale House, Belmont Business Park, Durham, DH1 1TW, UK.